Carmakers lure ride-hailer, delivery drivers in Africa

Friday November 09 2018

Suzuki cars branded with Uber stickers are seen in a showroom in Nairobi, Kenya, on October 30, 2018. FILE PHOTO | REUTERS


At Suzuki Motor Corp’s showroom in Nairobi, hundreds of its Alto compact cars are waiting to be collected.

Most of the customers are drivers for ride-hailing company Uber Technologies, which struck a loans and discount deal with the Japanese carmaker and South Africa’s Stanbic Bank , at the beginning of the year.

Africa should be a huge growth market for automakers. Transport links are weak and personal car ownership is low.

There are 25 cars per 1000 Kenyans compared to 786 in the United States, according to the World Bank. But many in Africa cannot afford to buy a vehicle, particularly just for personal use.

The Alto deal in Kenya, soon to be extended to Uganda and Tanzania, offers financing of up to 100 percent for top-rated Uber drivers and a price of Ksh850,000 ($8,349), lower than the usual Ksh950,000 ($9,300). The loans are repaid with the money the driver earns providing services.

Increasing numbers


Patrick Amenya, the sales director at CMC Motors, the local Suzuki franchisee, said the deal had helped him sell “more vehicles than normally we would.” Suzuki sold 523 Altos in Kenya this year.

Auto companies are linking up with fast-growing ride-hailing or delivery services around the world, aiming to transform a threat to their business into a growth opportunity.

They offer discounts or financing deals for drivers in the hope they will pick their cars or vans, which could also encourage their clients to buy them.

General Motors Co has invested in US ride services firm Lyft and Toyota is also backing Uber. Japan’s SoftBank Group Corp is also an investor in Uber and Southeast Asia’s ride-sharing app Grab.

Five blocks from CMC in Nairobi, at Toyota Motor Corp’s showroom light trucks and bikes are waiting for buyers. Some of these are drivers for Sendy, a local online delivery company. Like Uber, its drivers own their vehicles.

Companies are becoming less likely to buy their own fleet of trucks, preferring a delivery service instead, said Dennis Awori, the chairman of Toyota East Africa, a Sendy investor.

Toyota provides Sendy with a pipeline of truck owners. At the moment there is no financing deal or discount but Awori and Malaika Judd, Sendy’s chief operating officer, said this was under consideration.

Second-hand market

Suzuki’s strategy has propelled it from the bottom of sales tables in Kenya, where it languished for decades with emerging brands from China, to the top five along with Toyota, Isuzu, Mitsubishi and Ford.

Koichi Suzuki, Suzuki’s manager for the Middle East and Africa, hopes it will soon have the edge over the others. The company is planning to adopt the same strategy in other markets.

The Altos, which are tough and fuel-efficient, at CMC are made in India but could one day be made in Africa, Suzuki said.

Nairobi is often a springboard for the rest of Africa and Uber, operates in seven African nations and 13 cities, offering employment to more than 100,000 drivers.

“When you have a success story in one country in Africa, we can help to develop to a pan-African scale,” said Richard Bielle, head of Toyota’s business in Africa.

Germany’s Volkswagen AG, invested $50 million in a plant in Rwanda this year to assemble its Polo, Passat and Terramont models. It also set up a ride-hailing app called VW Mobility Solutions as no other service is available there yet.

“Most of the people might not be able to afford a brand-new car so the question is how do we do satisfy that market?,” said Michaella Rugwizangoga, CEO of VW Mobility Solutions.

“Our business model is to use the locally assembled VW vehicles to deliver our solutions for two years and sell them as second hand cars to the market.”

New car

Kenya’s car market is dominated by second-hand imports, said Mariane Ochieng, Stanbic’s head of vehicle and asset finance.

New vehicles are perceived as being out of reach of many buyers, mainly due to the higher taxes that they attract, she said.

Like millions of other young Kenyans, 25-year old Joe Wanyoike was forced into self-employment after a futile search for work when he finished secondary school in 2011.

He turned to a pre-owned vehicle imported from Japan which he hired at Ksh50,000 ($500) a month, and signed up on Uber to carry customers.

The company shared Wanyoike’s data on number of trips, earnings and his rating of 4.7, near the maximum that is 5.0, with Stanbic Bank. This earned him a loan for a new Alto, allowing him to save money on fuel and more easily navigate Nairobi’s clogged streets.

“I’m very happy because I could not afford a new car,” he said.

After the Alto’s success, CMC Motors has started discussions with Uber to increase the range of models available.

“Everybody was a bit nervous about whether it could work but now we are all seeing the possibilities,” said Amenya.