Slow uptake of digital travel app in domestic air travel
Passengers at a customer care desk at the Kisumu International Airport on March 6, 2019. Since 2020 Port Health Services has been updating rules to keep travellers safe from Covid. PHOTO | FILE | NMG
The digital travel locator app, Jitenge, launched on June 18 for domestic airline travel across all Kenyan ports of entry has recorded a slow uptake, two weeks after its introduction to eliminate physical documents as an anti-Covid measure.
Domestic airline passengers using different airports and ports continue to use the manual clearance process instead of displaying the received Quick Response (QR) codes on their phones. A spot check by The EastAfrican shows that most airports are yet to implement the directive.
