Kenya's central bank directs lenders to forego half of $246 million digital loans

Monday November 14 2022
Kenya's Central Bank governor Patrick Njoroge.

Kenya's Central Bank governor Patrick Njoroge. PHOTO | NMG


At least 4.2 million Kenyans who failed to pay Ksh30 billion ($246 million) they borrowed from banks, microfinance and mortgage finance companies digitally have been handed relief, after the Central Bank of Kenya (CBK) rolled out a framework to slash the burden by half.

The CBK on Monday said the credit repair framework, to be undertaken by commercial and microfinance banks, and mortgage finance companies until the end of May 2023, will see the lenders forego at least Ksh15 billion ($123m) the borrowers owe them as they discount the loans by 50 percent.

“Through the framework, the institutions will provide a discount of at least 50 percent of the non-performing digital loans outstanding as at end of October 2022, and update the borrowers credit standing from non-performing to performing.

“The institution will then enter into a repayment plan with the borrowers for a period of up to May 31, 2023, for the balance of the loan. Upon expiry of the framework, the credit standing of the borrowers with respect to these loans will depend on their repayment performance during the six-month period,” the CBK stated.

The CBK said the objective of the framework is to improve the credit standing of mobile phones digital borrowers who had been reported to Credit Reference Bureaus (CRBs), for failing to service loans they borrowed using mobile phones.

It covers all loans with a repayment period of 30 days and below that were listed as non-performing by end of October 2022.


“It is anticipated that the framework will enable over 4.2 million mobile phone digital borrowers, adversely listed with CRBs, to repair their credit standing. The total value is approximately Ksh30 billion, equivalent to 0.8 percent of the gross banking sector loan portfolio of Ksh3.6 trillion ($29 billion) at end of October 2022,” the financial services sector regulator stated.

The CBK said most of the affected borrowers were individuals and small businesses that were heavily impacted by the Covid-19 pandemic, which increased their inability to pay after they lost jobs and businesses.

“The adverse effects of the pandemic continue to linger for the covered borrowers. Accordingly, the framework is expected to enable this segment of borrowers to access credit and other financial services as they rebuild their lives and livelihoods,” the CBK stated.

The framework will expire on May 31, 2023, and meanwhile, the lenders have been asked to contact the borrowers and provide them with further details of the framework.

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