Gig job apps on the spot over failure to protect domestic workers
A domestic worker washing clothes. Human rights watchdogs criticised gig work apps for not protecting domestic workers from exploitation. PHOTO | SHUTTERSTOCK
Women who clean homes in Africa are riding a new wave of digital platforms that promise flexible work and fresh opportunity. But critics say the fast-growing apps only expose the gig workers to age-old abuse and exploitation.
They say the women, by signing up for gig work on the new apps, are likely to run into risks ranging from underpay to assault, injury, debt, scant benefits and zero trade union representation.
