'A game of chance': Migrants battle glitchy app at US border
Venezuelan migrants browse the CBP One mobile app booking an appointment to enter the US outside the temporary stay of the National Migration Institute in Ciudad Juarez, Mexico on May 5, 2023. PHOTO | HERIKA MARTINEZ | AFP
The fate of tens of thousands of people seeking asylum at the United States' southern border will, from Friday, hinge on an app that has just 2.5 stars in the App Store.
For immigration managers, a sleek and computerised way to manage the wave of people expected to arrive when Covid-era rules lapse has been tempting.
