Language barrier for staff stifles hospitality industry
The Milles Collines Hotel in Nyarugenge, Kigali. A study shows that many employees in the Rwandan hospitality business are not fluent in foreign languages. Photo/FILE
The growth of the country’s hospitality has been hampered by lack of language proficiency.
A study released late last year revealed that most Rwandans working in the hospitality industry are unable to effectively communicate in requisite foreign languages.
